Our dedicated staff provide phone and email support on an ongoing basis. Our Technical Support is available to work with clients to resolve any and all technical issues that may be experienced. This support has proven critical in the successful implementation for all of our clients.
You can contact our Support Team during regular business hours via our toll-free number: 1.877.495.3276 or email us at firstname.lastname@example.org
All users have 24/7 access to our Help Desk http://helpdesk.iescentral.com which includes options for submitting a ticket, receipt of notification when an issue is resolved, or view categorized listing of frequently asked questions.
Cyberschool offers comprehensive online tutorials designed to provide answers to variety of questions you may encounter every day. The manual can be downloaded (in pdf format) to assist you at any time.
Furthermore, our tutorial videos provide comprehensive training for Cyberschool users in your district. Our training videos include step-by-step instructions to a variety of common questions. Tasks such as customizing navigation and web pages, building teacher pages, adding groups and users, uploading pictures and videos, and more are explained.